Frequently Asked Questions
Shipping & Delivery
Where do you ship?
Where do you ship?
Australia-only. Prices include GST and standard AU shipping (excludes doorstep install). Carriers: Direct Freight Express, StarTrack, and AusPost for smaller parcels.
How long does delivery take?
How long does delivery take?
Orders process in 1–2 working days; delivery is ~2–6 working days after dispatch (carrier-dependent & standard vs express dependant).
Do you offer scheduled delivery?
Do you offer scheduled delivery?
Not for standard parcel shipments.
Will multi-item orders arrive together?
Will multi-item orders arrive together?
If your order is non bulk your order will be shipped together.
Bulk meaning: 5 desks or more.
Where can I learn more about your shipping & delivery policies?
Where can I learn more about your shipping & delivery policies?
Learn more about our shipping & delivery policy here: Shipping Policy
Warranty & Returns
What’s the desk warranty?
What’s the desk warranty?
10 years on all standing desks. Chairs: 5 years. Most accessories/fitness/storage: 2 years.
How do I claim warranty?
How do I claim warranty?
Contact info@standora.com.au or our live chat with proof of purchase and photos/video. Expect a reply within 2 working days.
Returns window?
Returns window?
90-day risk-free returns.
Where can I learn more about your Warranty policies?
Where can I learn more about your Warranty policies?
Please read our full Warranty & returns policy here: Warranty Policy
Orders & Payments
Which payment methods do you accept?
Which payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Shop Pay, UnionPay.
Can I change my address after ordering?
Can I change my address after ordering?
Contact us ASAP before dispatch; changes aren’t guaranteed once a parcel enters the logistics flow.
Support
How do I reach you?
How do I reach you?
Live chat or info@standora.com.au.
Working hours?
Working hours?
Mon–Fri 7:30 am–6:00 pm AEST; Sat–Sun 8:00 am–5:00 pm AEST. (Live chat during business hours 7 days.)
Where are you based?
Where are you based?
Inner West Sydney, NSW.
About Standora
Designed to move. Built to last.
Standora is a Sydney-born, Australian team dedicated to creating ergonomic furniture that helps you work smarter and live better. We specialise in height-adjustable sit-stand desks, supportive office chairs, and thoughtful accessories—kinetic pieces that invite healthy movement, sharpen focus, and elevate everyday comfort.
Who we are
We’re a local crew of designers, engineers, and customer care specialists who care about the details: how a desktop feels under your wrist, how smoothly a frame glides, how a chair supports you through long sessions. We pick up the phone, we answer your chats, and we stand behind every product with genuine, human support.
What we make
- Sit-stand desks that lift smoothly and stay rock-solid at any height
- Ergonomic chairs that encourage natural posture and all-day comfort
- Accessories that keep your setup clean, flexible, and future-proof
Every piece is built for real-world use—durable finishes, reliable components, and designs that fit homes and offices across Australia.
How we build (Sustainability in action)
Green Manufacturing
We continuously optimise our production to reduce waste and energy use, prioritising durable construction, responsibly sourced materials where possible, and long product lifespans. Longevity is our first sustainability principle: buy well, buy once.
Ethical by design
We work with partners who share our standards on fair treatment, safe workplaces, and transparent supply chains. We’re progressing projects like reduced-impact packaging, component repairability, and increased use of recycled and recyclable inputs.
Active social engagement
Small, consistent actions create meaningful change. Standora participates in community and social initiatives across Australia, contributing time and resources to projects that support education, wellbeing, and opportunity.
Our promise to you
Local support, real people: Sydney-based team ready to help before and after you buy
Ergonomics that matter: Human-centred design to keep you moving and comfortable
Sustainable mindset: Longer-lasting products and better choices for the planet
Fair value: Premium quality without the premium fuss—clear warranties and honest service
Why Standora
Because the way you work shapes the way you live. When your workspace moves with you—rises when you need to focus, supports when you need to settle—you feel the difference in your body, your day, and your results. That’s the Standora standard: furniture that moves you forward.

